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Blog » Sump Pump FAQs: Your Guide to the Basics

November 15, 2025

A sump pump may not be the most glamorous feature of your home, but it plays a vital role in keeping your basement dry and your foundation protected. Whether you're new to basement waterproofing or simply want to better understand your system, learning the basics about sump pumps can help you make smarter decisions for your property. Here are some of the most frequently asked questions we hear from homeowners about sump pumps in the Canandaigua and Finger Lakes areas.

Sump Pump Fa Qs Your Guide to the Basics

Sump Pump FAQs: Your Guide to the Basics

What Does a Sump Pump Do?

The sump pump in your Canandaigua home is designed to remove water that collects in a specially dug basin, called a sump pit, usually located in the lowest part of a basement or crawl space. When the water level rises in the pit, the pump automatically activates and pushes the water out of your home through a discharge line. This helps prevent flooding, moisture damage, and foundation deterioration by keeping the area dry even during heavy rain or snowmelt.

Do I Really Need One?

If your basement has ever experienced moisture, water intrusion, or full-on flooding, a sump pump is a smart investment. Homes in areas with high water tables or poorly drained soil, such as many parts of western New York, are particularly susceptible. Even if you have never had a water problem, a sump pump adds peace of mind and a relatively inexpensive layer of protection against unexpected weather events or plumbing issues.

How Often Should a Sump Pump Run?

The sump pump in your Canandaigua home only activates when water in the pit reaches a certain level. During dry spells, it might not run at all. During periods of heavy rain or rapid snowmelt, it could cycle on frequently. What matters most is that the pump responds quickly and removes water efficiently whenever it is needed. If your pump is running constantly, even when it is not raining, it may indicate a drainage problem, a faulty float switch, or too small a pump that should be checked out.

How Long Does a Sump Pump Last?

Most quality sump pumps last between 7 and 10 years, depending on usage and maintenance. If your pump is older, making strange noises, or struggling to keep up with water levels, it may be time for a replacement. Like any mechanical system, routine inspections and testing help ensure it stays ready when you need it most.

What Happens During a Power Outage?

One of the biggest vulnerabilities of a sump pump is its reliance on electricity. If your power goes out during a storm, your basement could flood unless you have a backup. Battery backup sump pumps automatically activate when the main system fails, giving you extra protection when the risk of flooding is highest. Water-powered backup systems are also available for homes with sufficient water pressure on a city water supply.

Can I Install a Sump Pump Myself?

While there are DIY kits available, installing a sump pump in your Canandaigua home correctly involves more than just plugging it in. It requires cutting into your basement floor, ensuring the pit is properly placed, routing discharge lines, and sometimes integrating additional drainage features for great performance. For these reasons, it is generally best to work with an experienced waterproofing professional to ensure the system is both effective and code compliant.

How Do I Maintain My Sump Pump?

Routine maintenance is fairly simple but very important. At least once a year, remove the pump from the pit, clean it off, and clear any debris from the pit and intake screen. Test the system by pouring water into the pit to make sure it activates properly. You should also inspect the discharge line for clogs or freezing in colder months. Many homeowners choose to have their system inspected professionally each year for added confidence.

When Should I Call a Professional?

If your pump is not turning on, if water is pooling in your basement, or if the pump runs constantly without removing water, it is time to call in a pro. These symptoms often signal deeper issues with the pump, float switch, check valve, or drainage configuration. Professional basement waterproofing services like Storm Basement Waterproofing can quickly assess the problem and recommend the right fix to protect your home.

Stay Dry Year-Round

A reliable sump pump system is one of the best defenses against basement water damage. Whether you are installing one for the first time or replacing an older unit, understanding how these systems work will help you take better care of your home. If you have questions, concerns, or need a quote for sump pump installation or backup protection, Storm Basement Waterproofing provides sump pump installation, maintenance and replacement in Canandaigua, and is ready to help keep your basement dry and your foundation safe. Reach out today to chat with our friendly team!

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